FREQUENTLY ASKED QUESTIONS
Escape Room FAQs
How long is the activity?
The fate of you, your group and possibly the world will be decided in 60 minutes. Think you can handle it?
Do you offer Private Experiences?
Is it scary?
The only scary activity we have at the moment is our escape room, The Haunting of Mercy Manor
Is the door really locked?
How many people are allowed in the room?
All of our escape rooms are designed for a minimum of 2 players. Our suggested maximum number of players per room is 10, but we have run games of 15 players without issues.
Rage Room FAQs
How long is a rage room?
Through our years of research we’ve found 45 minutes to be the perfect time for a rage room. This time allows for maximum fun during the experience, while also providing time for those grieving or who have emotional needs to pace themselves.
Do you offer Private Experiences?
Can children smash too?
Children of any age are allowed to participate in the rage room under the supervision of a parent and/or guardian. For their safety we have child sized jump suits, smaller/lighter weapons and face shields/goggles.
What should I wear?
We provide basic protective gear like coveralls, helmet and gloves free of charge for your safety.
If you don’t want to be required to wear our protective coveralls, you will need to wear staff approved clothing to protect you from debris. Acceptable clothing includes:
-Long sleeve shirt
-Hoodie or Sweatshirt
-Jeans or Heavy Sweatpants
-Close toed shoes (absolutely no sandals)
-Crocs, but only in Sports Mode (kidding – no crocs)
For your safety you are required to wear close toed shoes to this attraction. We also have steel-toed shoes for rent at $4/pair should you forget or need them.
Ear protection is for sale upon request.
Is it safe?
Yes, very! We provide full protective gear for use during the session, there is an in-room first-aid kid for small cuts and scrapes and our plexi-glass protected viewing area is perfect for taking photos or safely taking a break while others continue to smash in the room next to you.
Group Events and Parties
Can I celebrate a birthday there?
Yes, we’d be honored to host your special day!
Each of our escape rooms have a birthday version where we decorate the room, provide extra help if needed to complete the room and even gift the birthday person a room specific souvenir as a present from our team.
And for the rage rooms, our team decorates the smash area and the viewing area before writing a personalized birthday wish on a car windshield which you can then smash to pieces as a celebration.
Upon request we do have extra seating for birthday celebrations. All escape room birthday versions include utensils, napkins and cups.
Can we bring our own food and decorations?
Yes! You may bring your own cake, snacks and decorations.
Do you host team-building events, church outings or private events?
Absolutely! We host birthdays, bachelor/bachelorette parties, church outings, field trips, corporate events, and more — with options to combine escape rooms and rage rooms.
Do you offer mobile experiences?
Do I need a reservation?
Monday – Thursday our facilities are open by appointment only.
Friday – Sunday we are open for walk-ins and reservations, but due to how busy we can get on these days it is advised to reserve your spot ahead of time to guarantee prompt service.
Sometimes we won’t have a break in time slots for 5-6 hours at a time during the weekends, so your wait time may be very long without a reservation.
Booking and Payment
Do I need a reservation?
Monday – Thursday our facilities are open by appointment only. Reservations require only 1 hour notice before your game time.
Friday – Sunday we are open for walk-ins and reservations, but due to how busy we can get on these days it is advised to reserve your spot ahead of time to guarantee prompt service.
Sometimes we won’t have a break in time slots for 5-6 hours at a time during the weekends, so your wait time may be longer without a reservation.
Can I cancel or reschedule my reservation?
All cancellation requests for our Escape Room attractions must be received at least 12 hours before your scheduled reservation to be eligible for a refund. If your request falls within the 12 hour window, we are able to convert your reservation into a credit, which can be used at any time in the future.
Due to our booking schedule, we can only allow ONE (1) reschedule per group. If you know you can’t make your previously scheduled time, but are unsure of when you’ll be able to reschedule, simply request a credit and we’ll make a note on your account.
Please send all cancellation or reschedule requests for our escape rooms to: info@lockcityadventures.com
For all refunds there will be a $5 processing fee – This fee is to cover the Credit/Debit/PayPal charges associated with processing the payment prior to the refund.
All refund and cancellation requests regarding our REKT Inc Rage Rooms, please visit this page for their official policy and process regarding refunds.
How long is the activity?
Our activities vary in length. Through the years we’ve heavily researched how much time someone would need for maximum fun time and using this data we have the times below:
Escape Rooms: 60 minutes
Rage Rooms: 45 minutes
Dart Throwing: 15 – 60 minutes
Are there any age restrictions for participants?
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Do I have to arrive in advance?
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What, if anything, should I bring to the game?
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Safety and Age Requirements
Is there an age limit?
Are waivers required?
Will I be able to leave the activity if necessary?
Location and Hours
Is it scary?
The only scary activity we have at the moment is our escape room, The Haunting of Mercy Manor
How long is the activity?
Our activities vary in length. Through the years we’ve heavily researched how much time someone would need for maximum fun time and using this data we have the times below:
Escape Rooms: 60 minutes
Rage Rooms: 45 minutes
Dart Throwing: 15 – 60 minutes
Are there any age restrictions for participants?
Pede vestibulum enim aliquam vestibulum ante praesent, sapien habitasse convallis, dolor eu ipsum, dolore lectus ut mollis. Varius sem suspendisse, amet integer malesuada diam. Ultricies ornare, eget quis, elementum ipsum pellentesque nibh tellus.
Do I have to arrive in advance?
Pede vestibulum enim aliquam vestibulum ante praesent, sapien habitasse convallis, dolor eu ipsum, dolore lectus ut mollis. Varius sem suspendisse, amet integer malesuada diam. Ultricies ornare, eget quis, elementum ipsum pellentesque nibh tellus.
What, if anything, should I bring to the game?
Pede vestibulum enim aliquam vestibulum ante praesent, sapien habitasse convallis, dolor eu ipsum, dolore lectus ut mollis. Varius sem suspendisse, amet integer malesuada diam. Ultricies ornare, eget quis, elementum ipsum pellentesque nibh tellus.
Is it scary?
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