FREQUENTLY ASKED QUESTIONS

Escape Room FAQs

How long is the activity?

The fate of you, your group and possibly the world will be decided in 60 minutes. Think you can handle it?

Do you offer Private Experiences?

Yes. During your Escape Room, at no time will you be made to share the activity with strangers.

Is it scary?

The only scary activity we have at the moment is our escape room, The Haunting of Mercy Manor

Is the door really locked?

Over the years “escape” rooms have evolved to the point where the objective may not always be to escape, but rather to complete an objective such as destroying a computer, disarming a bomb or saving a victim. That said, we aim to give our players the most immersive experience possible, and since fire regulations forbid escape rooms from locking people in a room, our rooms will always be objective based. So have no worries as the door is never actually locked and you can leave at any time in case of an emergency.

How many people are allowed in the room?

All of our escape rooms are designed for a minimum of 2 players. Our suggested maximum number of players per room is 10, but we have run games of 15 players without issues.

Rage Room FAQs

How long is a rage room?

Through our years of research we’ve found 45 minutes to be the perfect time for a rage room. This time allows for maximum fun during the experience, while also providing time for those grieving or who have emotional needs to pace themselves.

Do you offer Private Experiences?

Yes. For our Rage Room activity, at no time will you be made to share the activity with strangers.

Can children smash too?

Children of any age are allowed to participate in the rage room under the supervision of a parent and/or guardian. For their safety we have child sized jump suits, smaller/lighter weapons and face shields/goggles.

What should I wear?

We provide basic protective gear like coveralls, helmet and gloves free of charge for your safety.

 

If you don’t want to be required to wear our protective coveralls, you will need to wear staff approved clothing to protect you from debris. Acceptable clothing includes:

 

-Long sleeve shirt

-Hoodie or Sweatshirt

-Jeans or Heavy Sweatpants

-Close toed shoes (absolutely no sandals)

-Crocs, but only in Sports Mode (kidding – no crocs)

 

For your safety you are required to wear close toed shoes to this attraction. We also have steel-toed shoes for rent at $4/pair should you forget or need them.

 

Ear protection is for sale upon request.

Is it safe?

Yes, very! We provide full protective gear for use during the session, there is an in-room first-aid kid for small cuts and scrapes and our plexi-glass protected viewing area is perfect for taking photos or safely taking a break while others continue to smash in the room next to you.

Group Events and Parties

Can I celebrate a birthday there?

Yes, we’d be honored to host your special day!

 

Each of our escape rooms have a birthday version where we decorate the room, provide extra help if needed to complete the room and even gift the birthday person a room specific souvenir as a present from our team.

 

And for the rage rooms, our team decorates the smash area and the viewing area before writing a personalized birthday wish on a car windshield which you can then smash to pieces as a celebration.

 

Upon request we do have extra seating for birthday celebrations. All escape room birthday versions include utensils, napkins and cups.

Can we bring our own food and decorations?

Yes! You may bring your own cake, snacks and decorations.

Do you host team-building events, church outings or private events?

Absolutely! We host birthdays, bachelor/bachelorette parties, church outings, field trips, corporate events, and more — with options to combine escape rooms and rage rooms.

Do you offer mobile experiences?

Yes — our mobile escape room experience brings the fun to your event, school, or workplace. Ask about our travel options and pricing.

Do I need a reservation?

Monday – Thursday our facilities are open by appointment only.

Friday – Sunday we are open for walk-ins and reservations, but due to how busy we can get on these days it is advised to reserve your spot ahead of time to guarantee prompt service.

Sometimes we won’t have a break in time slots for 5-6 hours at a time during the weekends, so your wait time may be very long without a reservation.

Booking and Payment

Do I need a reservation?

Monday – Thursday our facilities are open by appointment only. Reservations require only 1 hour notice before your game time.

 

Friday – Sunday we are open for walk-ins and reservations, but due to how busy we can get on these days it is advised to reserve your spot ahead of time to guarantee prompt service.

 

Sometimes we won’t have a break in time slots for 5-6 hours at a time during the weekends, so your wait time may be longer without a reservation.

Can I cancel or reschedule my reservation?

All cancellation requests for our Escape Room attractions must be received at least 12 hours before your scheduled reservation to be eligible for a refund. If your request falls within the 12 hour window, we are able to convert your reservation into a credit, which can be used at any time in the future.

 

Due to our booking schedule, we can only allow ONE (1) reschedule per group. If you know you can’t make your previously scheduled time, but are unsure of when you’ll be able to reschedule, simply request a credit and we’ll make a note on your account.

 

Please send all cancellation or reschedule requests for our escape rooms to: info@lockcityadventures.com

 

For all refunds there will be a $5 processing fee – This fee is to cover the Credit/Debit/PayPal charges associated with processing the payment prior to the refund.

 

All refund and cancellation requests regarding our REKT Inc Rage Rooms, please visit this page for their official policy and process regarding refunds.

How long is the activity?

Our activities vary in length. Through the years we’ve heavily researched how much time someone would need for maximum fun time and using this data we have the times below:

Escape Rooms: 60 minutes

Rage Rooms: 45 minutes

Do I have to arrive in advance?

We do not require that you arrive early, but simply arrive at the designated time for your activity. This is so your team can be properly briefed for the game, sign waivers and take care of any additional payment details; all of this is calculated into your time slot.

Safety and Age Requirements

Is there an age limit?

All ages are welcome to play in our attractions, but children under the age of 13 are required to have an adult present in the room. This requirement may be waived, but a card must be kept on file incase of damages to props and equipment.

Are waivers required?

Yes. All participants must sign a waiver before entry. Minors require a parent or guardian signature.

Will I be able to leave the activity if necessary?

Yes, anyone can leave the room at any time during the game/session. However, please note that your room timer will continue until time runs out.

Location and Hours

Where are you located?

CARROLLTON, GA

101 Northwinds Blvd., Carrollton, GA 30117

Area landmarks include Subway (our neighbor inside of North Park Plaza shopping center), Carrollton Nutrition, Ingles, Spinnerz Skating Rink, Mike Bell Chevrolet and Walker Cadillac – We are right across the road from a Shell gas station.

Here is a LINK to our Google Maps listing for quick GPS usage.

NEWNAN, GA

265 Temple Ave., Newnan, GA 30263

Area landmarks include Cuts and Comics (our neighbor inside the shopping center), One Roof Thrift Store, Crook’s Grocery. Subway and Papa Johns are in the shopping center behind ours – Walgreens, Dollar General, Tucker’s Hardware, Hardees and Churches Chicken are all area landmarks.

Here is a LINK to our Google Maps listing for quick GPS usage.

What are your hours of operation?

*Closing time is when our last game starts. So if we close at 11pm, our final game of the night will run from 11pm – midnight.

CARROLLTON, GA

Monday – Thursday: 4pm – 9pm (Appointment Only)
Friday: 4pm – 11pm
Saturday: 12pm (noon) – 11pm
Sunday: 2pm – 9:30pm

NEWNAN, GA

Monday – Thursday: 4pm – 9pm (Appointment Only)
Friday: 4pm – 11pm
Saturday: 12pm (noon) – 11pm
Sunday: 2pm – 8pm